Mediocre Mum

Tag: service

  • Outstanding Customer Service via Twitter

    There is a very good reason I buy the majority of our Toys from Cuthbert Toys in St Albans, not just because it’s local, Kirit (@cuthberts_toys) is a rather nice guy or the fact, that he’s bought me the odd glass of wine.  It’s simply because the level of customer service that he has offered…

  • Ecademy Update

    I should probably be gloating but I’m not.  In fact, the whole experience has left me with a rather sick feeling in my stomach. However, I strongly believe I did the right thing and am pleased that I followed it through to the end. As many of you know I went on a Social Media…

  • It’s Official! I’m turning into a Grumpy Old Woman!

    I won’t be 40 for a bit but I’ve found myself complaining more and more lately.  This is something I’ve never been good at.  Some joke that I have been in the UK too long and have lost the ability to complain but, honestly, it’s a skill I never really had.  If I do complain…